Everyone knows it: online shopping, filling up the shopping cart but ultimately not paying. An important reason that many Dutch people drop out is because the shipping policy of the webshop is not clearly stated.
Coasies would like to state everything as clearly as possible on the site. Of course, this does not always work, but luckily we have a solution for that. You can ask questions 24/7 via our chat and you will receive an immediate answer. In addition, the most frequently asked questions are already on the site. Can't figure it out yet? Then you can always contact us by email or telephone.
We aim to ship products within 2-3 working days. However, in practice it often happens that it is shipped the same day, because why should we wait if we can make you happy with our packages sooner?
We recently moved to a new warehouse with Coasies. Great news, because that means that your orders can be shipped even faster and more efficiently. This also means for us that we have more space and can grow.
At Coasies you can pay with different payment methods, namely IDEAL, Visa, Mastercard and we aim to soon be able to offer post-payment.
The shipping costs of Coasies are 4.95 euros. With an order from 35 euros you no longer pay shipping. A good reason to shop more!
Finally, you will receive a track and trace when the products are shipped, so you can follow the package to your home. Do you want to return your package? That's no problem! View our returns policy here.
Hopefully this will make ordering easier, more efficient and even more fun!
Greetings
Coasies
